![]() Our group was the only people at the hotel! It’s a big ice machine and he didn’t even make a dent in the ice. When my husband was getting ice from The ice machine in the lobby (using a trash bag because that’s all we had) he was told to ‘save ice for others’. One couple got up and walked out at one point. ![]() They were good but I was a little surprised when my tab was $43 for 5 slices of pie! □ We had others in our party dine in the restaurant and said the food was good but that the service was incredibly slow. Why would you limit someone? I later learned the pies were made by the owners in their home at the back of the motel. So I asked for 5 slices of the chocolate cream (5 of us in our family) and I was told the maximum I was allowed for one flavor was 4 slices. I wanted to try the famous pie from the restaurant but was told no when I asked to order a whole pie. Maid service gave us fresh towels daily which we appreciated and tipped her. The hotels in town were cheaper than this place and closer to all the fun things in town! The hotel looks nice but the rooms are dumpy and dingy. They didn’t budge but said they’d contact their website person to fix it. One person in our group noticed during our stay, that they listed our rooms on for less than our downgraded room rate!!! Astonishing they would reduce the rate online through a 3rd party site (which they pay fees to) but not negotiate with us when the error was their fault!! We even sent them screen shots showing them the rates online when we booked. Best Western PLUS Rubys Inn - Bryce - Pool Best Western PLUS Rubys Inn Bryce Canyon Lodge - Bryce - Building. I ended up downgrading our room and reducing our stay a week prior to our arrival. Best Western PLUS Rubys Inn - Bryce - Pool. )! I looked for another hotel but sadly, our entire group of 12 families was staying at the hotel/rv park and we didn’t want to be separated from the group. (This happened to other families with our group and we all were treated the same ‘if you don’t like the rate you are welcome to cancel’ is what we were all told. I was practically hung up on and never again was able to reach the owner to speak with further. I come from a hospitality background and that’s a binding agreement. I was furious as we paid a deposit when we booked our room. When I did, she was rude and would not compromise on a rate. I had to call back later to speak to the owner. I called to speak to them and initially they said it wasn’t an increase but an error in their system and they had to adjust the reservation to reflect the accurate price of $370/night. Well fast forward to 3 weeks prior to our trip, we got an email stating our rate was going from $826 to $3231. We booked the family suite for $92/night because we wanted a kitchen to cook in the 8 nights we’d be staying. Seeing the room photos online (very dated looking), this rates seemed reasonable. The rates on their website were $32-93 a night depending on the room. We booked our June/July 2022 vacay back in Oct 2021. Akti Imperial Deluxe Resort & Spa Dolce by Wyndham.Hotels near Ruby's Horseback Adventures.Hotels near Bryce Canyon ATV Adventures.Hotels near Bryce Wildlife Outfitters ATV Rentals.Hotels with Complimentary Breakfast in Bryce.If you've been using KAYAK successfully up until now, try closing your browser and starting again. Please send us a message and we'll try to figure out what went wrong. Probably something about the web browser you are using made KAYAK think you are a bot. They tend to try to cram large suitcases in the overhead bin, and they prattle on about celebrities they know while you are trying to watch the movie. Book a stay at the Best Western Plus Bryce Canyon Grand Hotel today. Our property also offers a 24-hour exercise facility, laundromat, business center, meeting facilities, free parking and a 24-hour airport car. During the summer, cool off the outdoor pool and hot tub. For example, we don't want bots running about trying to book airline tickets. A dip in the indoor heated pool is sure to relax you. Bots are generally a good thing, but some web pages are for humans only. KAYAK uses bots to search for travel deals. Search engines like Google use robots to build up search results. What is a bot?Ī bot, or robot, or crawler is software that visits web sites and collects data from them without a human present. If you are seeing this page, it means that KAYAK thinks you are a "bot," and the page you were trying to get to is only useful for humans.
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